Is Facebook Chat Bots The Next Big Thing For Business?
Now you may be wondering how a Facebook Chatbot works, and if one exists on Facebook for business purposes? It's a simple concept actually. Basically, a chatbot is simply an artificial intelligence software program that will chat on your behalf to your potential customers with pre-programmed answers to frequently asked inquiries. The chat may be as simple as guiding them to your online product page, or it could even be as intelligent as helping them make the purchase of a product they desire.
Facebook's new feature, however, is known as Facebook Messenger Bot. It's simply a customized version of Facebook's regular messaging application. Users can interact with each other via chatrooms, through group conversations, and through the messaging system on Facebook's main website itself. It also enables users to create virtual offices right in the Facebook platform itself. In just over one week of usage, Facebook Messenger Bot boasts 50% faster response times than its competitor, the newly created Marriot chatbot.
Facebook's new feature enables Facebook users to directly ask most of their friends, who are online, regarding any information regarding the items they have posted on their wall or profile. Facebook Messenger Bot also includes several other functions such as sending and receiving messages as well as forwarding messages. This is in addition to the hundreds of functions already offered by Facebook's normal messenger application.
The best chatbot examples actually live inside Facebook itself, and the social network has not yet launched its own bot for consumer service functions. However, it's possible for third-party developers to construct their own Facebook Messenger Bot to run on Facebook's server using third-party plugins. However, there's no guarantee that these so-called Facebook chat bots will perform as well as those built in the Facebook platform itself. Even if developers manage to get their Facebook Messenger Bot up and running, it won't automatically replace the need for real customer service representatives. This is because the bot merely enables the user to make use of Facebook's services while he or she is away from the computer.
This is actually in line with Facebook's newest strategy in connecting people who are either too far apart to develop good relationships or simply don't have enough time to do so. This enables Facebook to focus on its massive database of potential customers and bring them together through its Messenger system. But this doesn't mean that the new feature will only be beneficial for large companies and businesses. Smaller businesses can also take advantage of Facebook's new feature through third-party applications or their own in-house software programs. However, it would be better for them if they could get a customized chatbot that will answer calls and give out answers to inquiries. Such a program would also have more advanced features such as automated messaging and recording of messages and contacts.
For small businesses, the most advantageous option is to use Facebook Chatbot as a third-party application. The Facebook Messenger Bot allows the user to post messages to his or her Facebook business page via Facebook's messaging system. To maximize the Facebook Messenger Bot's potential, it's best to install it into a Facebook profile that already has a large number of friends. This way, the Facebook chatbot will link with the social networking website in question.
In addition, Facebook's new feature will also provide marketers with much-needed information about their contacts. The Facebook Messenger Bot will show open rates and click-throughs, which will allow the marketer to see what his or her best prospects are doing when communicating with them. This can be particularly useful for those who want to target their promotions and marketing campaigns to a particular group. With the help of Facebook chat bots, it's possible to create Facebook groups based on a number of criteria, such as location or age. The chat bots can also be used to gather information from Facebook's "Like" and share buttons, browsing habits, and even demographics.
Overall, the Facebook Messenger Bot is designed to help in increasing business productivity and profitability. Although it's still early days before it's possible to determine its effectiveness, experts have already come up with a number of uses for the Facebook chatbot. These include connecting Facebook users through chat and creating potential leads. With time, it will help businesses generate more profits while ensuring that their customers remain satisfied with their services.